Terms of Service

Last updated: 15th January 2026

Acceptance of Terms

These Terms of Service ("Terms") govern your use of the website, services, and educational subscription platform solutions provided by sharpzenorium AG ("we", "our", or "us"). By accessing our website at sharpzenorium.top, engaging our consulting services, or using any of our educational platform solutions, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not use our website or services. These Terms constitute a legally binding agreement between you and sharpzenorium AG, a company registered in Austria with registration number FN852369a and registered office at Graben 56, 9553 Villach, Carinthia, Austria.

We may update these Terms from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our services after such changes constitutes acceptance of the new Terms.

Description of Services

sharpzenorium provides expert consulting and implementation services for educational subscription platform models. Our services include strategic consulting, platform development and implementation, ongoing technical support, content strategy development, user experience design, and training services for educational institutions.

We specialise in helping educational institutions transform their traditional delivery models into modern, subscription-based platforms that enhance learner engagement whilst ensuring sustainable revenue streams. Our services are designed to meet the unique needs of educational organisations seeking to modernise their approach to content delivery and student engagement.

The specific scope, deliverables, timelines, and pricing for our services will be detailed in separate service agreements or statements of work that supplement these Terms. Such agreements will take precedence over these general Terms in case of any conflict regarding specific service provisions.

User Obligations and Responsibilities

When using our website and services, you agree to provide accurate, current, and complete information about yourself and your organisation. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account.

Prohibited Uses

You agree not to use our website or services to:

  • Violate any applicable laws, regulations, or third-party rights
  • Transmit any harmful, offensive, or inappropriate content
  • Attempt to gain unauthorised access to our systems or other users' accounts
  • Interfere with or disrupt the operation of our website or services
  • Use our services for any commercial purpose without our prior written consent
  • Reverse engineer, decompile, or attempt to extract source code from our proprietary systems

Client Responsibilities

When engaging our consulting services, you agree to provide timely access to necessary information, personnel, and systems required for service delivery. You are responsible for ensuring that any content, data, or materials you provide to us do not infringe upon third-party rights and comply with applicable laws and regulations.

You acknowledge that the success of our educational platform solutions depends on your active participation, timely decision-making, and implementation of our recommendations. We cannot guarantee specific outcomes if you do not fulfil your responsibilities as outlined in our service agreements.

Intellectual Property

All content, materials, methodologies, software, and intellectual property provided by sharpzenorium, including but not limited to our website content, consulting frameworks, platform solutions, documentation, and proprietary tools, are owned by sharpzenorium or our licensors and are protected by copyright, trademark, and other intellectual property laws.

Our Intellectual Property Rights

The sharpzenorium name, logo, trademarks, and all related proprietary marks are the exclusive property of sharpzenorium AG. You may not use our trademarks or proprietary marks without our prior written consent. Our consulting methodologies, platform architectures, and implementation frameworks constitute valuable intellectual property developed through our expertise and experience.

Client Intellectual Property

We acknowledge that you retain ownership of your pre-existing intellectual property, including educational content, institutional branding, and proprietary materials. Any intellectual property you provide to us will be used solely for the purpose of delivering our services and will be treated as confidential information.

Work Product and Deliverables

The ownership of work products and deliverables created during our engagement will be specified in individual service agreements. Generally, customised solutions developed specifically for your organisation will be owned by you, whilst our underlying methodologies, frameworks, and general knowledge remain our intellectual property.

Payment Terms and Pricing

Our service fees and payment terms are specified in individual service agreements or statements of work. Unless otherwise agreed in writing, all fees are due within 30 days of invoice date. We reserve the right to suspend or terminate services for overdue payments after appropriate notice.

All prices are quoted in Euros (EUR) and exclude applicable taxes unless otherwise stated. You are responsible for any taxes, duties, or other governmental charges related to your purchase of our services. We may adjust our pricing for ongoing services with 60 days' written notice.

Refund policies, if applicable, will be detailed in specific service agreements. Generally, fees for completed consulting work and delivered services are non-refundable, though we strive to ensure client satisfaction through quality service delivery and ongoing communication.

Confidentiality

We understand that our consulting engagements may involve access to confidential and proprietary information about your educational institution, including strategic plans, financial information, student data, and operational details. We are committed to maintaining the confidentiality of such information.

Both parties agree to maintain in confidence any proprietary or confidential information disclosed during our business relationship. This obligation continues for a period of five years after the termination of our services, unless the information becomes publicly available through no fault of the receiving party.

We may use anonymised and aggregated information from our engagements to improve our services, develop case studies, and enhance our methodologies, provided that such use does not identify or compromise any specific client or confidential information.

Limitation of Liability

To the maximum extent permitted by applicable law, sharpzenorium's total liability for any claims arising out of or related to our services shall not exceed the total amount paid by you to sharpzenorium during the twelve months preceding the event giving rise to the claim.

Exclusion of Damages

In no event shall sharpzenorium be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of business opportunities, or interruption of business operations, regardless of the theory of liability and even if we have been advised of the possibility of such damages.

Service Disclaimers

Whilst we strive to provide high-quality consulting services, we make no warranties or guarantees regarding specific outcomes, performance metrics, or business results from implementing our recommendations. The success of educational platform implementations depends on numerous factors beyond our control, including institutional commitment, market conditions, and user adoption.

Our website and services are provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our services will be uninterrupted, error-free, or completely secure.

Indemnification

You agree to indemnify, defend, and hold harmless sharpzenorium, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:

  • Your use of our website or services in violation of these Terms
  • Your violation of any applicable laws or third-party rights
  • Any content, data, or materials you provide to us that infringe upon third-party rights
  • Your implementation or use of our recommendations in a manner inconsistent with our guidance

This indemnification obligation survives the termination of these Terms and any service agreements between us. We reserve the right to assume the exclusive defence and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defence of such claim.

Termination

Either party may terminate ongoing service agreements with appropriate notice as specified in individual contracts. We reserve the right to terminate or suspend your access to our website and services immediately if you violate these Terms or engage in any conduct that we deem harmful to our business or other users.

Effect of Termination

Upon termination of our services, you remain liable for all fees and expenses incurred prior to termination. We will provide reasonable assistance in transitioning any ongoing work, subject to payment of applicable fees. All confidentiality obligations, intellectual property rights, and limitation of liability provisions survive termination.

Data and Materials

Following termination, we will return or securely destroy your confidential information as requested, except for information we are required to retain for legal or regulatory compliance. You acknowledge that termination does not affect our right to retain and use general knowledge, skills, and experience gained during our engagement.

Governing Law

These Terms and any disputes arising out of or related to our services shall be governed by and construed in accordance with the laws of Austria, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

Jurisdiction and Dispute Resolution

Any legal action or proceeding arising under these Terms shall be brought exclusively in the competent courts of Austria, and the parties hereby consent to the personal jurisdiction and venue of such courts. Before initiating formal legal proceedings, the parties agree to attempt to resolve disputes through good faith negotiation.

European Union Regulations

As a company operating within the European Union, we comply with applicable EU regulations, including but not limited to the General Data Protection Regulation (GDPR), Digital Services Act, and other relevant directives. Our services are designed to help clients achieve compliance with educational and data protection regulations.

Miscellaneous Provisions

Entire Agreement

These Terms, together with any specific service agreements and our Privacy Policy, constitute the entire agreement between you and sharpzenorium regarding the use of our website and services. These Terms supersede all prior or contemporaneous communications and proposals between the parties.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent.

Assignment

You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms to any affiliate or in connection with a merger, acquisition, or sale of assets, provided that such assignment does not materially adversely affect your rights.

Contact Information

If you have any questions about these Terms or need to contact us regarding legal matters, please reach us at legal@sharpzenorium.top or at our registered address: sharpzenorium AG, Graben 56, 9553 Villach, Carinthia, Austria.